ParentPay is a school online payment system that lets you make secure payments by credit and debit card for school meals and activities, eg. trips, clubs and music lessons. You can also pay in cash at local PayPoint stores.
ParentPay gives you a more convenient and flexible way to pay the Academy online and helps to keep your child safe. By making cashless payments you know that your money has reached the Academy safely. You can view your account statement and payment history, check when payments need to be made and set alerts to tell you when to pay.
Please make sure you have the account activation letter from the Academy. If you have lost this or have not received it please contact the Finance Department at email@example.com.
Before you begin to activate your account you will need an active email address - this will be used for account verification and login purposes. Please follow these steps:
Your account will then be activated and you can pay for items listed on your ParentPay account.
You will be able to create a single account to which you can add all your children - even if your children attend different schools (as long as they subscribe to ParentPay).
Follow these steps:
Repeat this process for any other children you wish to add to your account - up to a maximum of 6 children on a single account.
If you know your existing username/password and wish to change them, follow these steps:
Follow the on screen instructions and don't forget to 'Save'.
If you are unable to access ParentPay, please use the forgotten password link found on the login page; if you have previously registered an email address in ParentPay a link to reset your password will be emailed to that address. If the link is not clicked within 7 days it will expire and you will need to use the forgotten password link again.
If you no longer have access to this email address or you do not know your username or you have not previously registered an email address in ParentPay, you will not receive the password reset email and you will need to contact the Academy by emailing firstname.lastname@example.org
Once you have this information please follow the advice given in the 'How do I change my username and/or password'
Yes, the first account will be created in the name of the Primary Carer. If you contact the Finance Department we will be able to create a second payer account for you. Email email@example.com
You can see recent items for payment, a short summary and add items to your shopping basket as soon as you have logged in, under the ''Items due for payment' section.
Please follow these steps:
ParentPay is an online shop which offers a wide variety of items for payment. Not every item available needs to be paid for by every student. Please select only payment items applicable to your child by moving them into your shopping basket.
If you have reached the ParentPay payment receipt page, then yes, your payment should have been successful.
If you are in any doubt: Login into ParentPay and go to the 'I want to…' menu click on 'View transaction history' you will be able to see details of any recent payments you have made or search for older transactions.
You will receive receipt information on screen once your payment has been successfully processed; you are able to print a copy of the receipt by clicking the Print icon underneath the Logout tab. Providing you have verified your email address a copy of the receipt will be emailed to your registered email. It is also possible to set up email/text alerts for PayPoint receipts.
You can see your most recent payments as soon as you have logged in on your homepage.
If you want to see payment history for specific dates:
If you cannot pay online the Finance Department can produce a Barcode Letter for you. You can then take the Barcode Letter to your local PayPoint store to make a cash payment for the service. Your payment will be recorded against your child on the school's ParentPay system.
Local PayPoint Stores include: