ParentPay Information

In Spring 2016, the Academy introduced a cashless environment. This ensure’s a safer, more efficient environment for our students and staff.

Please note we will no longer accept cheques.

All parents are allocated a ParentPay account and, if they require, a PayPoint card. These accounts and cards are used to pay for school lunches, trips, music lessons and much more.


ParentPay offers you the freedom to make secure, online payments whenever and wherever you like, 24 hours a day, 7 days a week.

You will have a secure online account, activated using a unique username and password; you will be prompted to change these, and to keep them safe and secure.  If you have more than one child at the Academy, you can create a single account login for all your children.

Making a payment is straightforward and ParentPay holds a payment history for you to view at a later date. Once you’ve activated your account you can make online payments straight away.

Other ParentPay benefits include:

  • online history of all food purchases in the Academy
  • all relevant Academy trips visible, with amounts due and a history of what you have paid
  • access to all your children’s accounts under one login (up to 6 children)

ParentPay website includes lots of helpful user videos to answer any queries.

Pay with cash using PayPoint

Please contact our finance department, if you wish to use the PayPoint facility for school meals. You will be issued with a card to make cash payments for school meals at local PayPoint stores. The first card is free of charge; however, any lost or damaged cards will be charged at £3 each. Payment cards take about two weeks to arrive but we are able to issue a barcode letter as an interim measure.

The nearest PayPoint stores to school are:

  • Co-op – Andover Road, Ludgershall, SP11 9LU
  • Spar – 39 Andover Road, Ludgershall, SP11 9LU
  • R&T Connolly – 77 Beech Hill Road, Tidworth, SP9 7ND
  • Spar – Pennings Road, Tidworth, SP9 7LG
  • Tidworth Service Station – St Andrews Road, Tidworth, SP9 7LA

If you wish to pay for a trip via PayPoint, please request a barcoded letter from our finance department. This will carry a unique barcode which will allow you to make cash payments for this specific trip, at your local PayPoint store.

PayPoint payments are recorded by ParentPay and can be seen by logging into your ParentPay account and viewing your payment history online.

Other Useful Information

Internet Access– for those who do not have internet access at home, access to ParentPay will be provided at the Academy. Alternatively, public computers with internet access are available at both Ludgershall and Tidworth library and Ludgershall council office.
Second Login – a separate login can be provided for each parent/carer. This can be provided on request.
Daily Meal Limit – a daily limit can be set on a student’s meal account, limiting the amount they spend on food each day. All purchases can be viewed within your ParentPay account. Please contact our finance department if you wish to set a limit.
Frequently Asked Questions – a ParentPay FAQ section will soon be available on the Academy’s website.

If you experience any difficulties or problems using ParentPay please email or call 01264 405060 and ask for the finance department, who will be able to offer support and advice.

Your support in using ParentPay helps the Academy enormously, thank you.